As a qualified pharmacist with many years of field management experience, the founder, Dr. Richard Brown has built a Pharmacy Consulting business designed to share knowledge and best practice across the profession.
BRR Consulting now has a range of expertise to help support single independent pharmacies up to large multiple chains. This experience enables us to provide bespoke solutions to fit the requirements of any pharmacy business.
BRR Consulting provides solutions tailored to your pharmacy. We spend time with you understanding your systems and processes to ensure that our developments seamlessly integrate into your organisation to enhance profitability and patient safety.
Managing Director
Finance Director
Task
Pharmacy had reached capacity and growth had slowed, and in some months, growth was negative.
Action
Centralised a third of the pharmacy business into a remote location to free up the capacity within the pharmacy.
Result
The pharmacy growth, 3 months after centralisation, was over 6% year on year. Waiting times decreased from over 15 minutes to under 8 and the pharmacy team were able to begin MURs and increased from 0 to 5 per week. There was also a reduction in near misses and adverse events.
Concerns about the professional standards being maintained in a pharmacy that was part of a small multiple
Complete review of all procedures in the pharmacy usning the 5 GPhC principles highlighted areas that required improvement. A report was produced which formed the backbone of the action plan.
The owner received an objective view and enabled him to work with his pharmacy team to make the necessay changes. They now eagerly await their inspection.
Requirement to bring on-board 41 pharmacies to use a centralised semi-automated CDS dispensing system.
Reviewed the workload of all the pharmacies to short list a number of potential candidates. Worked with the senior management team to understand the pharmacies that would deliver above average growth or where there was a second pharmacist employed only to check the trays. Delivered all the training and support to ensure each 'go live' went smoothly and over 3 months all pharmacies were brought on board.
Overall the pharmacies grew 1.5% faster than the rest of the business. The cost to produce each item was reduced by 40p, with a significant reduction in dispensing errors.
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